Last night was no less than a nightmare for VietJet passengers at the Chhatrapati Shivaji Maharaj International Airport in Mumbai. More than 100 flyers were at the airport to catch a VietJet flight to travel to Vietnam. Unfortunately, nothing went according to plan and they had to stay stranded and spend the entire night inside the Mumbai airport premises. The experience of waiting for their flight and getting no updates in such uncertain times is surely very distressing.
VietJet Passengers Had The Most Miserable Experiences
The Vietnam-bound flight was supposed to take off from the Mumbai airport at around 11 PM on 25 May 2023 to reach Ho Chi Minh City. With no prior information, everyone was bound to spend the entire night and Friday morning inside the airport, that too without any proper facilities and services by the VietJet airline.
Mirror Now is reporting the harrowing incident from the airport and they shared it on their official Twitter account @MirrorNow.
Nightmare for #Mumbai–#Vietnam passengers
300 passengers stranded overnight as #Vietjet flight does not take off. Passengers claim no information was given to them. @AtkareSrushti reports from Mumbai Airport.
📲 CALL US ON 01206634616 @1PM & SHARE YOUR AIRPORT ORDEALS pic.twitter.com/uMKGz2iSV8
— Mirror Now (@MirrorNow) May 26, 2023
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The journalist spoke with some stuck passengers and they shared all their miserable experiences. A woman passenger shared that the passengers were stuck inside the flight from 11 PM last night to 6:30 am today. They were forced to sit inside for about 7 hours, that too without any AC. They were only informed that the flight will take off in about half an hour continuously as there are some technical glitches. Without any food or water, they just had to stay stranded inside the airport premises after deboarding.
Flyers Took To Social Media To Share Updates On This Incident
Many passengers talked about the rude staff and horrible services of the VietJet airline on social media. Some stated how the staff behaved badly with everyone. Neither they were provided with proper services, nor there were any food or water for them.
Stuck inside vietjet from Mumbai to Vietnam for 2 hours. After intial announcements abt takeoff followed by ‘a technical issue will update further’ announcement by pilot everyone seems to have disappeared! Worst is AC is inoperational n they have no water to serve! A nightmare!
— Karuna Kirpalani (@KarunaKirpalani) May 25, 2023
A passenger tagged Prime Minister Narendra Modi to cancel the license of VietJet Airline.
@PMOIndia @narendramodi @PiyushGoyal @JM_Scindia @Gen_VKSingh
Please cancel license of VietJet Airline.VJ 884, 26-May delayed by 3 hrs.
No AC, No water, rude staff. No update.
Difficult for all of us
— Pankaj Mohan (@panky1972) May 25, 2023
There were children and senior citizens among these hundreds of passengers. Sitting on a flight for 7 hours was a chaotic time for everyone, especially them. Worst of all, they could not access their bags that contained important belongings such as medicines.
Also read: Man Uses Fake Ticket To Enter Mumbai Airport To Look For Lost Phone; Arrested
The last night was miserable for every VietJet flyer stuck inside the Mumbai airport.
Cover Image Courtesy: Twitter/ Preeti Sompura (@sompura_preeti), Twitter/ Karuna Kirpalani (@KarunaKirpalani)
First Published: May 26, 2023 12:32 PM