You Can Soon Order Groceries On Zomato; Company Confirms Investment In Grofers

by Tania Tarafdar
You Can Soon Order Groceries On Zomato; Company Confirms Investment In Grofers

Zomato will not just deliver delicious food but will drop groceries at your doorstep from now on. The company has confirmed a $100 million investment in SoftBank-backed online grocery firm Grofers. Zomato’s IPO comes at a time when more consumers have moved to the online mode of buying groceries, owing to the COVID-19 pandemic. With the investment in Grofers, it will be Zomato’s second attempt to deliver staples and fresh fruits and vegetables to its customers besides restaurant food.

Zomato Will Refund 25% Of The Order Value

So, here is the customer compensation for Zomato. For each rejected order by the restaurant, the restaurant will be liable to compensate the customer an amount equivalent to 25% of the order value on a minimum of ₹25. The new rules will be effective from April 17, 2021. In another news, Swiggy, Zomato, Dunzo Get Permits To Test Drone Delivery.

Picture Credits: Outlook India and Zomato

The Refund Amount Will Be Available To Customers As Coupon Code

The refunded amount will be made available to the customer in the form of a coupon code. The customer can use the code for any future order by Zomato. While the refund policy will make customers happy, the new rules upset the restaurant owners who are already struggling to operate during the ongoing curfew and lockdown.

Also read: Zomato & Uber Eats To Provide Contactless Food Delivery Service Amidst Coronavirus Outbreak


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A post shared by Riyaaz Amlani (@riyaazamlani)

Renowned restaurateur Riyaz Amlani, CEO of Impresario Entertainment & Hospitality, disapproved of the new policy and shared an Instagram post stating that it is a great way to kick someone when they are already down. What are your thoughts on this?