Earlier, when we used to book tickets there was always a hassle with Indian railways. Now that India is becoming a tech-savvy nation. Indian railways are adopting new features and trying to improve their services for their passengers. You’ve probably heard the saying “technology is a boon or a bane,” which implies that there are risks associated with it as well. There could be many fraudsters attempting to steal your money in the incorrect ways. IRCTC warns passengers of this ticket refund fraud. Read this article to know more.
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Indian Railways warns about Ticket Refund Fraud
Indian Railways has issued a warning to train customers about potential fraud that goes in the form of ticket refunds. In order to avoid falling victim to financial fraud, railroad authorities have advised travellers not to click on any links or answer any ominous calls. There have been instances of fraud in the IRCTC’s ticket refund process as a result of the increased use of online ticketing and payment via the UPI handle. After a Twitter user posted about the situation, Railway Seva used Twitter to inform and alert passengers. He described how he received a fraudulent contact purporting to be from the IRCTC, asking for his bank information in order to receive the refund amount. “They called me asking about the bank details like UPI ID and refund amount. IRCTC never asks about any details, so be careful,” read the user’s tweet.
Users are requested not to respond to any links or suspicious call as it may result in financial fraud with users involving UPI handle. Some twitter followers are targeting IRCTC users on twitter who raise query about their booking, refund/TDR, txn. 1/2
-IRCTC Official
— RailwaySeva (@RailwaySeva) July 14, 2021
IRCTC’s immediate action
The IRCTC staff immediately took action against it and requested the Twitter user to submit their PNR number and contact information. Later, officials assisted him by providing a link so he could monitor the progress of his complaint.
Be cautious of these fraudulent calls and if you are stuck in this situation make sure to contact IRCTC immediately.
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