Vistara Passenger Slams Airline For Sudden Seat Change From 1st Row To Last; Airline Responds

The passenger recently took to the X platform to complain about his seat change.

by Shreya Ghosh
Vistara Passenger Slams Airline For Sudden Seat Change From 1st Row To Last; Airline Responds

We often come across social media posts of users sharing their miserable experiences of travelling on flights, trains, or other modes of transportation. Unfortunately, similar posts are only increasing every other day. Recently, we stumbled upon an X post where a Vistara passenger ranted about a sudden seat change. What really happened that led to the incident?

Vistara Passenger Complained About Seat Change On X

Taking to X, प्रज्ञानं ब्रह्म (@blankfaces_) shared the overall incident of how the airline changed his seat only 24 hours before the departure.

According to the X post, Vistara airline changed the seat of the passenger without informing him anything about it. His ticket was booked for a seat “that was in the front of the aircraft”. The airline shifted it to “quite literally the last row just”. Surprisingly, Vistara did this only about 24 hours before the flight departure. Seeing all these, the passenger contacted the airline’s customer care. They responded by saying that the entire flight was booked and they could not change seats anymore at that moment.

Sharing updates about the horrible experience, he also shared how the floor supervisor said that the ground staff decided to reassign the seats. This was the reason behind his seats getting changed from the first to the last row.

Also read: Vistara Flights Cancelled & Delayed; Rumours Rife With Pilot Sick Leaves, Airline Responds

Unfortunately, this was not the first time when he had a bad experience of travelling on flights. Back in October 2023, his baggage was damaged while flying from Bengaluru to Mumbai with Vistara. In the same month, Air India did not allow the luggage less than the limit while he was travelling to Bengaluru from Mumbai.

Next, in December 2023, Air India charged him for an infant baggage allowance. Surprisingly, it was free of cost with the flight ticket.

The Airline Responded To The Complaint

Reacting to the X post, Vistara responded that they are certain about not changing the passenger’s seat preference through any of their channels.

The airline wanted some time to check with the call centre team and asked for 24 hours to get back to the passenger.

Also read: Man Calls Out Vistara For Their “Inedible As Hostel Mess Meal”; Netizens Agree & Share Their Bad Experiences

Have you had any such experiences while travelling with Vistara?

Cover Image Courtesy: Wikimedia Commons, X/ प्रज्ञानं ब्रह्म (@blankfaces_) 

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