Emirates Installs Socially-Distanced Self Check-In & Bag Drop Machines At Dubai Airport

by Vaishnavi Venkataraman
Emirates Installs Socially-Distanced Self Check-In & Bag Drop Machines At Dubai Airport

The pandemic has changed travel rules across the world and airlines are trying their best to make travel as safe as possible. Emirates has installed self check-in and bag drop kiosks for a more seamless airport experience at Terminal 3, Dubai International Airport. The service is now available to customers travelling to all destinations except to the US, Canada, China, India and Hong Kong, due to additional requirements from these destinations.

16 Bag Drop & 8 Self- Service Kiosks Installed In DXB

The 16 new self-service bag drop machines and 8 self-service kiosks complement the desks manned by Emirates check-in agents to reduce waiting time for customers during peak periods and improve the customer experience in Dubai. More self-services facilities are planned to be added in the coming months.

The kiosks allow customers to check-in, receive their boarding pass, choose seats on board, and drop off their bags.​ While Emirates staff will be on hand for any assistance required, the facilities are fully self- service, allowing customers to breeze through the airport and proceed directly to immigration. The facilities are cleaned and disinfected regularly and hand sanitisers are also available for customers to use.

The new offering is part of Emirates’ continued investment in product and service to provide an unmatched travel experience on ground and on board. The solution was developed in house at Emirates in collaboration with Dubai Aviation Engineering Projects and Dubai Airports. The self check-in kiosks will be continually upgraded to offer new features in the future including going touchless, and allowing customers to make re-bookings on their own.

Also read: Emirates Returns AED 5 Billion To Customers In Refunds

Emirates Recently Launched An Exciting Deal For Students And Their Families

Emirates also has its check-in process and was the first airline in the world to introduce free Covid-19 travel cover. Besides this, lately, Emirates has also introduced an exciting deal for students and their families. Students across the world can enjoy 10% off on Economy fares and 5% on Business fares. The deal is applicable for flights to any of its 80+ destinations across the world. The discount is valid for trips across the world. The new deal will help international students to see more of their family, and more of the world during the year. Students can also enjoy additional baggage allowance and a free date change of their booking until 7 days before travel. Family and companions of students can also enjoy this offer, as long as they are accompanied by the student on one of the trip sectors. 

Also read: Emirates Employees To Receive FULL Salaries From 1 October