Blinkit and Zepto have surely become two of our most used apps for delivering products to our doorsteps as fast as possible. While these platforms have made our lives simpler, we can’t deny that many consumers often face bad experiences. Recently, many Netizens shared incidents when they received poor services from Blinkit and Zepto.
X Users Rant About Blinkit’s Bad Services
Many customers took to the X platform to slam the online delivery platform for providing bad services. Here are some of the many recent complaints.
#blinkit @letsblinkit
I ordered 2 veg paneer momos
I got one chicken moms and one vegNow I am trying to raise an issue , but AI chat is not able make complained
Really horrible service
Pic what I ordered and what you served .
If you all can’t work well , better stop… pic.twitter.com/Y1yIXzKGH5
— YOGESH BHAVSAR, MBA (@YTA_School) May 2, 2024
Taking to X, YOGESH BHAVSAR, MBA (@YTA_School) placed an order for 2 paneer veg momos on Blinkit. After getting the delivery, he found out that he received each packet of chicken momo and veg momo. Seeing the problem, he quickly tried raising the issue. However, the AI Chat of the platform was unable to make any complaint on the same.
Hi @deepigoyal @letsblinkit @zomatocare @zomato
I ordered this thing from Blinkit some minutes ago. Manufactured on May 2023. Expiry date 9 months. (January 2024). Are you selling expired food items to customers regularly? Don’t you see it as health hazard? What if anyone… pic.twitter.com/n5QLqrEteO
— MECHrypto Engineer (@CryptoPunjab09) May 3, 2024
MECHrypto Engineer (@CryptoPunjab09) posted on X stating that he ordered Brajratna Cow Ghee from the quick commerce app. Though he received the order on May 3, the product had already expired a couple of months ago. The bottle of ghee was manufactured back in May 2023 and had an expiration date of 9 months from the manufacturing date. “Don’t you see it as health hazard,” asked the customer.
Also read: From Mangoes To Lettuce, Blinkit Customers Complain About Receiving Bad-Quality Food Items
Zepto Customers Shared Their Issues
@zeptocares order id DBD22MVSO97473 THERS MESH bag in dahi now what Tod o ??is this how ??? @zepto.com pic.twitter.com/3ORWKU3AjN
— ramesh agrawal (@rameshagrawal6) May 3, 2024
ramesh agrawal (@rameshagrawal6) ordered Mother Dailry Classic Dahi from Zepto. He opened the packet and was shocked to find a mesh bag inside it. In the picture shared on the X platform, it can be seen that a mesh bag soaked in dahi is kept in a glass bowl.
@zeptocares Hey zepto i ordered two B naturals guava juice pack along with coconut water packs.
But the problem is .. the taste of the guava juice is stale and spoiled. I tried to report in the app but of no use. Attaching order id and details here . Pls look into the issue. pic.twitter.com/grusNhMWj1— LOKESH NANDAMPUDI (@LOKESH2277) May 2, 2024
LOKESH NANDAMPUDI (@LOKESH2277) posted about ordering 2 packs of B Natural’s guava juice and coconut water packs. While he received the products in good condition, the taste of the drinks was not at all good. The guava juice tasted stale and spoiled. Before posting on this social media platform, he tried to report about it on the Zepto app but it was clearly of no use.
Disappointed with @ZeptoNow @zeptocares Ordered an induction, received damaged goods, and now told nothing can be done. Unacceptable! Need immediate refund or replacement. Bill No- 183HPNG61332. Attached proof photo. #CustomerServiceFail #ZeptoService #Zepto #ZeptoCare pic.twitter.com/p0D74zaTNA
— Ankit Mahule (@heyits_ankitt) May 3, 2024
Ankit Mahule (@heyits_ankitt) complained about receiving his order in a horrible condition. He took to Zepto to order an induction. He was surprised to see that the delivered induction was damaged. The attached picture shows the cooktop in a broken condition.
Have you ever faced any such incident when you got such poor services from Blinkit and Zepto?
Cover Image Courtesy: X/ MECHrypto Engineer (@CryptoPunjab09), X/ Ankit Mahule (@heyits_ankitt)
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First Published: May 03, 2024 6:38 PM