Mannara Chopra Calls Akasa “Worst Airline” Over Rude Behaviour; Airline Clarifies

Mannara Chopra got into a spat with Akasa Air claiming the staff behaved rudely with her. The airline had a different to tell.

by Sanjana Shenoy
Mannara Chopra Calls Akasa “Worst Airline” Over Rude Behaviour; Airline Clarifies

Bigg Boss 17 second runner-up Mannara Chopra recently slammed Akasa Air over rude behaviour by the staff on X (formerly Twitter). The airline responded that Mannara asked to waive off excess baggage fee which they disagreed to. Read on to know what conspired.

Mannara Chopra Criticises Akasa Air Over Staff’s Rude Behaviour

Mannara Chopra took to X to state that Akasa Air was the “worst airline” to travel with. She stated that last time the airline damaged her bag. This time, she accused the staff of being rude to her when she wasn’t feeling well. To this, Akasa Air responded and regretted hearing about her experience. However, the airline shed more light on the matter and stated that their team met Mannara Chopra at the airport and explained the excess baggage policy.

The staff informed her that they wouldn’t be able to waive the excess baggage fee and sought her understanding for the same. Mannara replied and insisted the staff were rude to her. On her part, the ex-Bigg Boss contestant informed the staff that she wasn’t feeling well that morning. Mannara said that instead of being nice the staff told her to talk to the manager. She also slammed the manager for not being courteous enough to approach her and understand the issue.

Also Read: Akasa Air Expands Operations In UP; Begins Flights Between Ayodhya & Pune Via Delhi

Airline Insists She Repeatedly Asked Excess Baggage Fee To Be Waived

Akasa Air once again replied in a long tweet sharing more details about her flight and the situation at hand. The airline stated that Mannara Chopra flew from Delhi to Mumbai on February 18 on Akasa Air flight QP 1719. Check-in baggage exceeding the 15 kg limit is subject to an excess fee. Akasa Air stated that Mannara Chopra consistently requested the excess baggage fee to be waived. The team asked her to adhere to the airline policy.

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The second reason given by Akasa over the dispute was that seating in their front row ( A+ seat) requires advance booking. It also incurs an additional fee which cannot be waived. The team explained to her that all front-row seats were reserved by other passengers. So, they couldn’t move a confirmed booking. Keeping her health in mind, the airline accommodated her on an emergency row seat. This is also an A+ seat with ample leg space and comfort, explains Akasa Air in its tweet. Moreover, the airline stated that it sought her understanding in implementing policies that are uniform for all passengers. Akasa ended the tweet by wishing Mannara Chopra, a speedy recovery.

Do let us know what you think about this conflict between Akasa Air and celebrity Mannara Chopra.

Cover Image Courtesy: @memannara/ Instagram and Wikipedia

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