Artificial Intelligence (AI) has swiftly become a transformative force across various industries, The recently impact industry is hospitality. From offering innovative solutions and enhancing guest experiences to streamlined check-ins to personalized recommendations, AI is reshaping the way we travel and stay in hotels. And now Address Hotels & Resorts have introduced an AI Hospitality Concierge and we are in awe. Say hello to Nuha, ChatGPT-powered virtual assistant is set to make it more convenient and enjoyable than ever before.
Address Hotels & Resorts Unveils New AI Hospitality Concierge, Nuha
In a groundbreaking move that changes how we experience luxury hospitality, Address Hotels and Resorts has introduced Nuha. It’s an innovative virtual hospitality concierge. This futuristic AI system, created and developed in-house, made its debut at Dubai’s iconic Address Downtown Hotel in the week starting September 4, 2023.
With this step, Address Hotels and Resorts becomes the first luxury hospitality group in the UAE to use AI specially designed for hotels. ‘Nuha,’ means guidance and self-restraint in Arabic. It captures the idea of providing guests with knowledgeable help while maintaining top-notch service. The debut will take place at the flagship hotel Address Downtown and Address Hotels & Resorts.
Unlike many virtual assistants that feel a bit robotic, Nuha is powered by ChatGPT technology. Hence it offers guests a natural, easy, and deeply personal conversation. This means guests aren’t just getting help; they feel understood and valued.
A New Virtual Chapter In Hospitality
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Nuha offers a range of services and here are some of them:
Hotel Inside-Out: Nuha goes beyond just listing things. It gives guests a detailed tour of Address Downtown Hotel. It showcases everything from fancy rooms to delicious dining and peaceful spa retreats.
Emaar’s World: Nuha, the AI concierge isn’t limited to one place. It’s like a magic ticket to Emaar’s big and luxurious collection, showing guests all the amazing things they can enjoy in Dubai.
Dubai Uncovered: Whether it’s famous sights or hidden gems in Dubai, Nuha is the expert, guiding guests on an incredible journey through the city.
Stay in the Loop: With Nuha, guests are always up-to-date with what’s happening in Dubai. Right from exciting events to cultural celebrations and important news all around the UAE.
The arrival of Nuha نُهى is not just a big moment; it’s the start of a new adventure. Address Hotels & Resorts is keeping its promise to lead the way in luxury hospitality.
This blend of technology and personal care puts Address Downtown Hotel at the forefront of innovation in hospitality.
Cover Image Courtesy: Press Release