It has been quite some days since the Government of India launched DigiYatri at the Indira Gandhi International airport. If you don’t know it, DigiYatri is a Biometric-based facial recognition technology that is used for paperless travel. After the introduction of this technology, different passengers shared their reviews and experiences. And now the JET Airways CEO, Sanjiv Kapoor revealed his reviews.
JET Airways CEO Rates His DigiYatra Experience At Delhi Airport
Sanjiv Kapoor took to his official Twitter account to talk elaborately about the newly launched facial recognition technology in Delhi airport. From sharing its advantages to pointing out the issues, he shared about the technology in length for the Tweeple. Check out his feedback tweets here:
So my #Digiyatra experience so far: 9/10. Once a few UI issues and kinks are worked out, it will be a huge boon for travellers. Thread below. @MoCA_GoI @JM_Scindia https://t.co/R8jR2I8CO7
— Sanjiv Kapoor (@TheSanjivKapoor) December 11, 2022
Sanjiv Kapoor found setting DigiYatra “fairly easy once you set up Digi locker”, tweeted by him. He also felt some issues while uploading boarding passes and it also took him 2 or 3 attempts. Kapoor also shared his feedback about the staff at the Indira Gandhi Delhi International airport terminal. He tweeted that the lane dedicated to DigiYatra “was operational and staffed”. Also, the staff present there was very helpful too.
Also read: Govt Launches Facial Recognition System DigiYatra At Delhi, Bangalore And Varanasi Airports
He also tweeted how the instructions for BP QR codes were not clear and after taking help from the staff, the face ID option worked fine. In fact, the DigiYatra lane inside the airport worked smoothly and the face ID also worked instantly.
Though most of the steps were incredibly smooth and functioned instantly, there were very few hiccups on the way. The Jet Airways CEO pointed out all the positive and negative aspects and shared detailed feedback on his DigiYatra experience. Lastly, he rated the experience “9/10”.
Delhi Airport Is Facing A Humongous Chaos!
Delhi airport experienced an unprecedented rush ahead of this winter holiday season. So many passengers were stuck in this chaos and many even took to social media to share their experiences of standing in never-ending lines and all the issues faced. In fact, Minister J Scindia, the aviation minister, made a surprise visit and went to the Delhi airport after so many complaints.
Have you experienced any such airport rush before?
Cover Image Courtesy: Twitter/ Sanjiv Kapoor @TheSanjivKapoor