Food delivery apps Zomato and Swiggy are facing acute glitches now. They stopped functioning absolutely on April 6, Wednesday, that too during the lunch hour. Some people couldn’t place their orders and for some others, the orders got stuck and couldn’t be tracked. A large number of people are dependent on these food delivery apps and their malfunctioning sparked a massive outrage on the internet. Here’s what netizens are saying about the technical issue:
Netizens Call The Issue ‘Food Crisis’
@zomatocare @zomatocare What is this? I have 2 orders But i am not able to track both of them Very bad service Do something as soon as possible pic.twitter.com/SXitK7bkNn
— Rohit (@RohitSh58436052) April 6, 2022
Wow, looks like @swiggy_in and @zomato appear to be having technical issues at the same time. pic.twitter.com/xz3cFn7V6L
— Sivakaminathan Muthusamy (@rsiva229) April 6, 2022
Hi, we're currently unable to process your request as we're experiencing technical constraints. Not to worry, our best minds are on it and we'll be up and running soon.
However, do share your order ID so we may look into it.^Niki
— Swiggy Cares (@SwiggyCares) April 6, 2022
We apologize for the long delay we are currently facing due to a technical glitch. This is not usual with us and our best minds are working on it to resolve it at the earliest. Please bear with us. If your issue doesn't get resolved please (cont) https://t.co/bcS0964Sdb
— Swiggy Cares (@SwiggyCares) April 6, 2022
Mr @deepigoyal. Better than providing 10 min delivery it will be better to provide 10 mins resolution to an issue your customer is facing. @zomato Its irritating to be talking to untrained and incompetent service agents who copy and paste scripts. pic.twitter.com/3paSDgYL9U
— Paramjit S Panesar (@parampanesar) April 6, 2022
Aur ye 10 minute mei delivery dene wale they🤦🏻♂️ #zomato #zomatodown pic.twitter.com/QQDtuZDWBZ
— Tanmay Prasad (@tann_may) April 6, 2022
Food crisis is real! @zomato and @swiggy both are down at the same time! Just imagine whole world is facing outage due to food shortage! These sites can be fixed but the real Food crisis cannot!Join as earthbuddy to #SaveSoil https://t.co/WBNt1ang0V @cpsavesoil @SadhguruJV pic.twitter.com/2g5zbnklkt
— Pragathi (@Shetty_PMD) April 6, 2022
Also Read: Ex-TCS Employee Turns Zomato Delivery Boy, Shares Struggles
Both Zomato and Swiggy stated that they are facing temporary glitches and are trying to resolve the issue the fastest.
Hi there, we are facing a temporary glitch. Please be assured our team is working on this and we will be up and running soon.
— zomato care (@zomatocare) April 6, 2022
Hi, we're currently unable to process your request as we're experiencing technical constraints. Not to worry, our best minds are on it and we'll be up and running soon.
However, do share your order ID so we may look into it.^Niki
— Swiggy Cares (@SwiggyCares) April 6, 2022
Alternative Platforms From Where You Can Place Orders
Until the platforms are down, you can try getting your food delivered from restaurants and food chains that directly deliver to the doorstep like Domino’s, Pizza Hut and KFC. If you’re staying in Mumbai, or Pune try ordering from The Sassy Spoon. Those staying in Gurgaon can order from Kalakaari and Asian Nomad. Bangalore, Gurgaon and Delhi people can order food from Freshmenu. Those living in Delhi, Gurgaon, Noida, Mumbai, Pune, Bangalore, Chandigarh and Chennai can order from Chaayos.
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