We all hate the long queues at the airport where we have to get our flight tickets checked manually. Taking note of the situation, Chhatrapati Shivaji Maharaj International Airport (CSMIA) has installed 2D barcode readers in the airport. These scanners are placed right at the entry gates of Terminals 1 and 2. The decision to make this new development was taken to make sure that passengers enjoy a hassle-free travel experience.
2D Barcode Readers Installed At Mumbai International Airport
Mumbai’s Chhatrapati Shivaji Maharaj International Airport believes that the passenger experience is of the utmost importance. It decided that a good passenger experience should begin at the airport’s curb. They have installed 2D barcode readers at the entry gate to make sure that the process of entry into the terminal is a bit more quick. The CISF officers standing at the terminal entry gates will be scanning the barcodes on the tickets or boarding passes instead of manually checking the ticket.
This facility, which will surely improve customer satisfaction, will begin on January 26, 2023. The ultimate goal is to ensure that the passenger’s journey from the entrance to the terminal is pleasant and quick. The newly installed facility will not only improve security, but it will also improve efficiency. Both of these things are very important for an airport that handles approximately 48 million passengers annually.
Travelling soon to #MumbaiAirport? From 26th Jan, passengers have to get their boarding pass/ ticket scanned at the entry gate of both T1 and T2. So, make sure you do the web check-in beforehand, and enjoy a seamless journey through our #GatewayToGoodness. #CSMIA #Travel pic.twitter.com/esSDu78Bae
— CSMIA (@CSMIA_Official) January 23, 2023
Best-In-Class Services At The Airport
Every day, approximately 1,50,000 passengers arrive at Mumbai International Airport. CSMIA has always set a benchmark when it comes to delivering best-in-class services at the airport. The vision of the airport is to offer all passengers a very memorable experience with a high standard of comfort and convenience.
By increasing capacity and establishing reliable process management, CSMIA has been at the forefront of developing the airport’s infrastructure. The airport constantly works to offer cutting-edge technology, transforming it into a “Gateway to Goodness” and enabling unrestricted passenger travel. Before installing the 2D barcode readers, CSMIA installed six robust DC fast EV charging stations at the airport. It referred to this installation as its contribution to the country’s efforts to build green infrastructure.
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