Travelling by air doesn’t always mean that you simply board an aircraft and reach your destination in a few hours. Though it is the fastest mode of transport, it comes with its own challenges. Flights can get delayed or cancelled due to technical issues and other reasons. Now, a video is going viral in which a passenger reveals how SpiceJet cancelled a flight and informed them only after they had boarded the aircraft. Scroll down to know what happened!
Passengers Claim SpiceJet Mumbai Flight Cancelled After Boarding
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Actress Vijay Lakshmi Mallya (@vijaylakshmimallya3) took to social media to share her recent experience with SpiceJet. Flight SG 553 was travelling from Gorakhpur to Mumbai on November 1, 2026, and was scheduled to depart at 5:55 PM. After multiple delays, passengers finally boarded the flight and were briefed about the safety procedures. However, even after boarding, the aircraft did not take off.
According to the actress, the pilot and other crew members kept the passengers waiting for a long time before announcing that the flight had been cancelled. She claimed that the crew then asked passengers to leave the aircraft and walked away. The reason given was that they could not operate the flight due to an 8 PM restriction.
Sharing the video, the actress said that she is from Gorakhpur and has travelled by flight multiple times. She also questioned the 8 PM restriction. In the video, we can see passengers arguing, children crying, and people expressing their frustration. Another video shows passengers sitting under the aircraft.
Vijay Lakshmi compared the service to that of a bus and said that even a bus is not as irresponsible as SpiceJet. She also claimed that no SpiceJet authorities came forward to provide clear answers to the passengers.
Also Read: Air India’s Amravati Academy Gets DGCA Approval, First Batch Of 180 Pilot Trainees Expected Soon
Viral Video Sparks Reactions Online
The video showing how irresponsible SpiceJet‘s service allegedly was is going viral online, and many netizens have reacted to it. Here’s what they wrote—
One user commented, “Very bad service these days.”
“I have stopped booking with SpiceJet long ago. You all should also follow the same practice,” another comment read.
Another user added, “Just pay ₹1,000 extra and book another flight. Never choose SpiceJet. I said NEVER.”
One netizen wrote, “The SpiceJet GKP to BOM flight is cancelled every alternate day. Those who have experienced it once would never book SpiceJet again in their lives. The DGCA needs to take urgent action.”
What are your thoughts on this? Tell us in the comments below!
Also Read: Attention, Mumbai Flyers! These IndiGo & Air India Express Flights Will Shift To Navi Mumbai Airport
Cover Image Courtesy: Instagram/ @vijaylakshmimallya3
FAQs
When SpiceJet first operated in India?
SpiceJet first operated in India from 2005.
Which is the oldest airline in India?
Air India is the oldest airline in India.
Which is the most budget-friendly airline in India?
IndiGo is the most budget-friendly airline in India.