A video from IndiGo aircraft is doing the rounds on the Internet. In the viral video, a passenger and an IndiGo air hostess are seen getting into a spat. The video, which is nearly a minute long, was captured by a fellow passenger and shared on Twitter. The heated argument took place mid-flight on IndiGo’s Istanbul-Delhi flight over food choices.
IndiGo Air Hostess And Passenger Argue Over Food
In a recent viral video, a passenger and air hostess were seen getting into a heated argument over food choices. The video features the air hostess while the passenger remains concealed. One of the crew members was serving the passengers food when the argument took place. The IndiGo air hostess tried to reason with the passenger over the onboard meal, but the passenger refused to understand.
She also requested that the passenger talk politely. The man continued to yell at her, which led to the end of the air hostess’s patience. She asked the passenger to shut up and mind his tone while talking to her crew member, who was crying because of him. The matter worsened as the passenger referred to the air hostess as a servant. She hit back at the passenger, saying, “I am not your servant, I am an employee.”
Tempers soaring even mid-air: “I am not your servant”
An @IndiGo6E crew and a passenger on an Istanbul flight to Delhi (a route which is being expanded soon with bigger planes in alliance with @TurkishAirlines ) on 16th December : pic.twitter.com/ZgaYcJ7vGv
— Tarun Shukla (@shukla_tarun) December 21, 2022
Also Read: Our Crew is Human Too, Vistara Chief Shuts Down Man Critiquing Air Hostess Napping in Lounge
CEO Sanjiv Kapoor Backs Up His Employee
The video went viral in no time and was shared by many people. IndiGo’s CEO, Sanjiv Kapoor, said that he has seen crew members being slapped and abused over the years. He said that the incident must have been too much for the air hostess to come to a breaking point. He said that he hopes that his employee is fine after what happened.
IndiGo claimed to be aware of the situation and to be looking into it. The airline added that it is always a priority to give passengers a courteous and hassle-free experience. It was stated that the passenger displayed very bad behaviour towards its crew member, prompting the air hostess to intervene.
As I had said earlier, crew are human too. It must have taken a lot to get her to breaking point. Over the years I have seen crew slapped and abused on board flights, called “servant” and worse. Hope she is fine despite the pressure she must be under. https://t.co/cSPI0jQBZl
— Sanjiv Kapoor (@TheSanjivKapoor) December 21, 2022
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Cover Image Courtesy: @tarunshukla/Twitter